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HOW
TO IMPROVE PATIENT SAFETY
Doctors
and hospitals are working hard to give you the best care. But you also
have to do your part. The fact is, lack of communication is a significant
cause of medical errors. Fortunately, errors are preventable, especially
when people become active and informed participants in their own health
care. The information below will help you communicate more effectively
with your health care team. The only thing worse than something happening
is knowing that it could have been prevented.
Speak
up if you have questions or concerns and do not be shy about asking your
doctor or nurse for more information from reliable sources. Good health
professionals value the relationships they have with their patients.
The
American Hospital Association recommends asking your doctor about all
of the various options for your treatment - the benefits, the risks and
the side effects. Be a full partner in making decisions about your care.
Make
sure you and every member of your health care team know about every prescription,
over-the-counter medication, herbal product or dietary supplement you
may be taking. Be sure your doctor knows about any allergies or adverse
reactions you have to any medicine.
When
your doctor writes a prescription, make sure you can read it and that
you fully understand what it is for. Be sure you know exactly when and
how to take it and that you are aware of any potential side effects your
medication may cause.
When
you pick up your medicine from the pharmacy, ask the pharmacist to confirm
that it is in fact the medicine and the dosage that your doctor prescribed.
If you have a test, be sure to call and get the results. No news is not
necessarily good news.
If you need to stay at a hospital and you have a choice, choose one where
many patients have had the procedure or surgery you need.
If
you are having surgery, be sure that your health care team agrees on exactly
what will be done to exactly which part of your body. Having the surgeon
mark the site to be operated on is a good idea.
When
being discharged from a hospital, ask your doctor or health professional
to thoroughly explain the treatment plan you will use at home, review
your medications and coordinate your follow-up visit.
The
more you know about your health, the healthier you will be. Keep this
information and share it with your family and your doctor.

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